- Revised introduction training class: focus on updating and maintaining content
- Advanced Classes for those CMS users who are ready to enhance their sites with new content blocks/modules
- Laminated Cheat Sheet for desktop use
- WebSquad: one-on-one onsite training sessions
- Remote Desktop: Allows CMS support team to take control of your desktop computer and make changes for you
- CMS Workshops/Open Labs for those who only use the CMS occassionally and may need our help
- Less than 24 hour Webmaster ticket response follow-up with urgent phone support when needed
- Customized CMS Training upon request
- CMS Status Emails and downtime report on the CMS Portal
- Ongoing CMS Tutorial Development
- Identification of known CMS problems with recommended work around
- Frequently Asked Questions on the CMS Portal
- CMS Support Surveys
Feel free to contact cmshelp@wpi.edu or the CMS Administrator x6026
CMS – Services We Offer
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